All return requests must be within 14 days of the purchase date. You have another 14 days to return the item after the initial request.
Batteries must be in new and unused condition (we will check the BMS for charge cycles).
If you have installed or cycled your battery then we may still be able to accept your return, however we may offer a reduced amount instead of the full refund.
How to Return
Place the item securely in its original packaging and return your battery to the address below. If you are using a courier then it is your responsibility to ensure that they are aware of the relevant Dangerous Goods transport restrictions.
Please note, you will be responsible for all return shipping charges.
Alternatively we can arrange for collection via our Dangerous Goods shipping service (we will charge £50 shipping fees, per battery).
Northgate Business Centre
After receiving your return and inspecting the condition of your item, we will process your return or exchange.
Please allow up to 14 days from the receipt of your item to process your return or exchange.
We will notify you by email when your return has been processed.
Batteries for Life. A Company that Cares.
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Mr Michael Evans
10 Sep 2022
LiFePO4 battery experience
I've recently bought a 12 volt LiFePO4 200amp battery for my solar system. Off grid. I've never had a battery performance as well as this one is doing and its impressed me so much I've purchased another one for my father's off grid system. They are also extremely helpful with there support to make sure your getting the most out of there products. So in short id highly recommend them. For support and quality of products.